The hotel is within a short walk away from the beach. Kelway Hotel is near the Algoa Bay and many tourist attractions in the city. Shopping in artisan shops, cafes, pubs, bistros and restaurants are within a short walk away from the hotel. Bayworld Oceanrium is within a short walk away from the hotel grounds as well. The airport is less than ten minutes away by car from Kelway Hotel. Hotel shuttle service and taxis can provide transportation.

There are 36 luxury rooms, 24 standard rooms and 2 elegant suites at Kelway Hotel. Each room has a private bathroom, coffee maker, DDD telephone, air conditioning, safe and satellite TV. Room service is available for a fee.

The two story hotel has a three and a half star rating. Kelway Hotel has a large, outdoor swimming pool and a small swimming pool. There is a sundeck with umbrellas and chairs for sunbathing. An Internet café is onsite with high speed Internet access for a fee. A conference room can seat 80 attendees. An onsite restaurant serves seafood and local cuisine.